What makes your company stand out from its competitors?

The level of support we give our customers and the way we reach out to our customers in their time of need. We help our customers every step of the way. From upgrading their accounts to downgrading their accounts and even during script installations and sometimes 3rd party scripts and coding help, etc.

What type of customers are your services aimed at?

We have a global customer base and we have customers from small businesses to large community forums, we have the personal type hosters as well as bloggers and organizations. We've had the opportunity to work with everyone, from small companies to large resellers, from bloggers to web designers.

What customers do you prefer? Web professionals or newbbies?

We take our business seriously but we treat our customers as our friends and we help them every step along the way, whether they're a professional or new in the hosting industry, or if they're just not too experienced with a certain area and need extra help, we're there for them.

What types of customer support do you provide? What is most important in your support work?

We provide 24/7/365 support via live chat and help desk along with our friendly community forums and phone support / contact. Our support staff is very dedicated and while most hosts claim to have 15min on ticket replies, our staff focuses on resolving the problem first and making sure the customer dont have to worry about reply to the ticket every 15 min and constant ticketing to resolve their problem. We are commited to providing excellent service for our customers.

Why someone looking for a hosts should choose your company?

We are here for you 24/7 and we will go the extra step to help you succeed! We'll be here to take care of you and you'll be part of our family. Everyone can enjoy our service and I promise we won't disappoint you!

What is the significance of the web hosting business?

The web hosting industry is still fairly new and being part of a new industry is something that is very exciting and rewarding to us. It is something that we enjoy, not just another online business or a "job". We take pride in our business and products and we hope our customers can enjoy our products the same way we enjoy being a hosting company.

What do you think will be the short term development of your company?

We're contiunously adding new products and offering new features to ours. We've been steadily increasing our packages quota for storage and bandwidth including existing customers and thats something our customers do enjoy. We hope to start offering some new products in the near future for Ruby and Rails developers as well as introducing PHP5 to all of our customers.

How ambitious is your company? What is your outlook for future growth?

We will be offering the same level of great service to our customers and looking forward to growing exponentially within the next few years along with the hosting industry and hopefully become one of the top players in the entire Industry.

Thanks for your time. Drop by www.cirtexhosting.com and find out more about our company, plans, and pricing. We're sure you'll find the hosting that you need with us. Drop us an email if you have any sales related questions sales[at]cirtexhosting.com